Ruby’s presentation was a reality check with humor and solutions. I like the money example for time management and how you personalize through your attendance at an event with pictures.

Ruby has the perfect mix of education, information, anecdotes, and humor to keep us all interested and entertained while still teaching us proper techniques of customer service.

Ruby has a true passion for what she speaks about. She makes you think about the entire experience from driving into the arena to the time you leave.