Ruby helps build a positive customer service culture that promotes a positive fan experience for every visitor. The perspective I gained has influenced my success.”Ruby becomes a trusted advisor throughout the planning, delivery and even after the training initiative is over. She works side by side with you to address the specific needs of individuals, departments and the overall well being of the organization, creating a partnership that truly builds a positive internal customer service culture to promote a positive fan experience for every visitor. Her insight continued to guide us even after we opened the building. Today, her lessons and the perspective I gained working with her have influenced my success as a leader in my new role.
VP Season Ticket Services & OperationsOrlando Magic / Amway Arena
