Ruby Newell-Legner and 7 Star Service is responsible for laying the ground work of customer service in our building. She has left a big impression on me, as well as the staff in our building.”Ruby Newell-Legner and her 7 Star Service is really the one responsible for laying the ground work of customer service in our building. She has worked with many teams and facilities and understands what fans are looking for. Ruby trains staff in a way that helps them engage to be part of the fan experience. I could go on and on as obviously she has left a big impression on me, as well as the staff in our building.