Ruby’s presentation is entertaining and extremely informative. She customizes and personalizes the training and keeps the audience engaged. An expert in her craft, you want Ruby on your team!”Charismatic, energetic, funny, informative, motivational, cheerful, positive – these are the words our staff used to describe Ruby and her training. Ruby’s presentation is entertaining and extremely informative. She customizes and personalizes the training and keeps the audience engaged. Ruby provides you with easy, common sense ideas to enhance your customer service and you will leave the training feeling refreshed and ready to implement all the new things you have learned. An expert in her craft, you want Ruby on your team!