In management, you must strive to excel for the health of your organization as well as your bottom line. Supervisors determine the success of your company. If you are an…
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10 Reasons Why Your Staff Loves You
By | Filed Under: Culture, Leadership
How to Get Employees Excited About Training
By | Filed Under: Culture, Leadership, Loyalty & Retention, Staff Training
A mere 30 seconds prior to a training session I was giving in Colorado, six people stumbled in looking like prisoners on a chain gang. They were followed by their…
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Would You Be Your Fan?
By | Filed Under: Customer Service & Fan Experience, Loyalty & Retention, Staff Training
My husband and I chose our bank based on a friend’s recommendation. We’ve kept our business at that bank — a small institution that’s big on providing value — for…
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